The Import / Export Framework of Dynamics AX 2012 is an extremely powerful tool. But sometimes you still need to look very closely to figure out why something goes wrong … and how to fix it.

Recently, two colleagues of mine both told me that you cannot import financial dimensions into a ledger journal for bank accounts, customer accounts etc. (basically all account types but ledger). Since I had tried out just that, I started investigating – and the solution is very straightforward.

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I recently had to update some customer entities in AX2012 R2 using DIXF and ran into troubles that I knew for sure I hadn’t had with AX2012 R3:

1. When updating the customer data through DIXF, the customer’s balance was modified, too, although the updated fields were in no way related to the Balance. Well, actually, the entire update didn’t go through, but caused an error message about a missing setup of financial dimensions. I’ve to admit that I’m quite happy I received the error message. Since it didn’t fit at all to what I intended to do, it brought me quickly to this terrible „side-effect“ that I really wouldn’t have expected.And, yes, you didn’t misread: This modification to the balance also happens if there is no information about the account’s balance in the imported data. This basically means that you’ll set the customer’s balance to 0, although you only want to update some harmless other fields … (BTW: The balance is modified by posting a free-text invoice.)

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